A motivated,
committed, and hard-working person with an enthusiastic and challenging spirit.
Excited about teaching, with the ability to show it. Caring for establishing a strong
bond with colleagues. Sincerely respect students and convey helping and caring
attitude. Attentively perceive student needs and keep informed on individual
progress.
Graduated in 2000 with a bachelor’s
degree in commerce, ranked the 1st among my class in the English
Section, Faculty of Commerce. Subsequently, permanently appointed as an
academic at the Marketing & Management department, Faculty of Commerce,
Mansoura University.
· Granted a governmental
scholarship in 2006 to study for my Ph.D. in the UK.
· Commenced the scholarship in June
2007 and obtained MPhil in the summer of 2008 before completing the program of study
in July 2011 and obtaining a Ph.D. in Electronic Management following a program
of study that was applied to the Egyptian E-Government.
· Proved track record in publishing
with 12 refereed journal
papers and 4 International conferences.
·
20+ years of solid experience in academia. Currently, a teaching
fellow at several universities and HE institutes in Egypt.
· 42 years old, Egyptian, married,
and mother to Yassin, Roqia, and Sameh
·
Teaching many
academic courses for undergraduates at different levels in the business
administration field in both credit-hours, and semester-based programs. That
includes:
o
Management
information systems
o
Production and
operation management
o
Materials management
o
Principles of
marketing
o
Introduction in
computers
o
Tourism marketing
management
o
Product planning and
development
o
Marketing research
o
Electronic commerce
principles
o
Marketing
communications
o
Principles of
management
o
Human resources
management
o
International
Marketing
o
Advertising and
public relations
o
Service Marketing
·
Supervising and
mentoring master dissertations and Ph.D. thesis:
o
The role of
customer's initiative in the new products adoption intentions, an empirical
study on mobile phone customers of the Egyptian universities’ students, Ph.D.
thesis, 2015.
o
The relationship
between the perceived quality of the service and the customer's attitudes to
the shift between mobile services providers in Egypt: an applied study on
Mansoura University students, Ph.D. thesis, 2014.
o
The impact of
electronic marketing on service quality. An applied study on administrative
development centres in Dakahlia Governorate, Master dissertation, 2013.
·
Teaching to open
education system students
·
Teaching in EMBA
program since it is established in University of Tabuk In January 2019.
·
Developed and
delivered business administration courses for undergraduate and postgraduate
students.
·
Teaching SAP Hands-on
tutorials to the Enterprise Systems students in Manufacturing Master's Program,
Cranfield University, UK from 2008 to 2010.
·
Teaching to Business
Administration Diploma
·
Working as part time
lecturer in the following places:
o
The British
University in Egypt BUE.
o
The Arab Academy of
Computer Science and Maritime Transportation (AASTMT)
o
Faculty of Business
Administration, Delta University for Science and Technology, Egypt.
o
Delta Higher
Institute for Computers, Egypt.
o Faculty
of Commerce, Damietta University, Egypt.
September 2019 – Present
·
Assistant Professor -
Business Studies Program, Arab Open University, Kuwait Branch, Kuwait.
September 2013 – August 2019
·
Assistant Professor -
The Marketing Department, Faculty of Business Administration, University of
Tabuk, Tabuk, Saudi Arabia.
September 2011 – September
2013
·
Assistant Professor –
Department of Marketing & Management, Mansoura University Faculty of
Commerce, EGYPT.
May 2007 – July 2011
·
MPhil/PhD researcher
– Cranfield University, Cranfield, UK.
January 2002 – May 2007
· Lecturer
- Department of Marketing & Management, Mansoura University Faculty of
Commerce, EGYPT.
·
Hassan, H., Abdel
Kader, M., Abdel Kader, A. (2021), “Literature Review of the Challenges of
Sustainable Higher Education Institutions in the Middle East: Categorisation of
Challenges and Proposed Remedies”. Academy of Strategic Management Journal, Vol.
20. no. 5, pp. 1-14.
·
Dakrory, M., Hassan,
H. Tantawy, H. (2021), “The relationship between electronic customer
relationship management and electronic customer engagement "An applied
study on pharmaceutical companies using Oracle applications”. Journal of
Contemporary Commercial Studies (JCCS), Kafr Elsheikh University, vol. 7, no. 11,
pp. 1103-1132.
·
Hassan, H.,
Abdel Kader, A., Alhaimer, R., Abdelkader, M. (2021), “Moderating role of
gender in influencing enterprise performance in emerging economies: Evidence
from Saudi Arabian SMEs sector”. Problems and Perspectives in Management, vol.
19, no. 3, pp. 148-161.
·
Abdel Kader, A., Hassan,
H. (2021), Experiential Marketing Dynamics: Multiple mediator analysis of the
experiential marketing - purchase intentions relationship. Scientific Journal
for Financial and Commercial Studies and Researches (SJFCSR), vol. 2, no. 1, pp.
308-339.
·
Hassan, H. (2020), “Modelling the Expectation Components of
Service Quality across Genders in the Saudi Healthcare
Sector”. Scientific Journal of Business Studies - Faculty of Commerce, Zagazig
University, vol. 41, no. 4, pp. 315-341.
Hassan, H. (2020), “Effects of External and Internal
success factors on SMEs performance in emerging economies: Evidence
from Saudi Arabia”. Scientific Journal of Business Studies - Faculty of
Commerce, Zagazig University
·
Abdel Kader, M., Hassan, H.,
Abdel Kader, A. (2018). “Dimensions
of Corporate Citizenship and its Impact on Customer Loyalty: An Applied Study
to the Customers of the Mobile Companies in Dakahlia Governorate”. Economic and
Business Review Journal,
Ein Shams University, vol. 48, no. 3, pp. 497-521.
·
·
Alanazi, T., Hassan,
H. (2018). “Roles of Islamic Business Ethics in the Formation of Internal
Organisational Culture: A Qualitative Approach of Muslims’ SMEs in the UK”.
International Journal of Economics, Business and Management Studies, vol. 5,
no. 1, pp. 16-30.
·
Hassan, H.
(2017), “The Role of Customer Innovativeness in the New Products Adoption
Intentions: An Empirical Study on Mobile Phones Customers of the Egyptian
Universities Students”, International Business Research, vol. 10, no. 4, pp.
117-130.
·
Hassan, H.,
Shehab, E. and Peppard, J. (2011), "Recent Advances in E-Service in the
Public Sector: State of-the-Art and Future Trends", Business Process
Management Journal, vol. 17, no. 3.
·
Hassan, H.,
Shehab, E. and Peppard, J. (2011), "A Framework for E-Service Implementation
in the Developing Countries", International Journal of Customer
Relationship Marketing and Management, vol. 2, no. 1, pp. 52-65.
·
Hassan, H.,
Abdelkader, A. M. (2011), “Egyptian Electronic Government: The Citizen
Relationship Management (CRM) Case Study”, International Journal of Customer
Relationship Marketing and Management (IJCRMM), vol.2, no. 4, pp. 54-66.
Conferences
·
Abdel Kader, A., Hassan,
H. (2021), “Measuring sustainability performance in Higher Education
Institutions in Emerging Economies: Challenges in the Arab World”, 35th EBES
Conference.
·
Hassan, H.,
Shehab, E. and Peppard, J. (2010), "Egyptian Electronic Government: The
University Enrolment Case Study", International Conference on Engineering
and Technology Management, 24-26 November, Venice, Italy, World Academy of
Science, Engineering and Technology, Vol. 71, p. 373.
·
Hassan, H.,
Shehab, E. and Peppard, J. (2010), "Toward Full Public E-Service
Environment in Developing Countries", International Conference of Economics
and Management Engineering, 28-30 June, Paris, France, World Academy of
Science, Engineering and Technology, Vol. 4, no. 6, pp. 878-882.
·
Hassan, H.,
Shehab, E. and Peppard, J. (2008), "Adoption of E-Service in Developing
Countries: Issues and Challenges", Cranfield Multi-Strand Conference
(CMC); Creating Wealth Through Research and Innovation, 6-7 May, Cranfield, UK,
Cranfield University Press, Cranfield, UK, pp. 454-459